Responsible Gambling Kenya — Help, Tools & Self-Exclusion

Our Responsible Gambling Tools

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Deposit Limits

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately. Increases take 24 hours to activate.

Set Limit

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Session Time Limits

Limit how long you can be logged in per session. A reality check reminder appears at intervals you choose.

Set Timer

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Cooling-Off Period

Take a break from betting for 24 hours, 7 days, 30 days, or 90 days. Your account is paused during this period.

Take a Break

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Self-Exclusion

Permanently exclude yourself from YellowBet Kenya. Available for 6 months, 1 year, 5 years, or permanent.

Exclude Myself

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Bet History Review

Access a full record of every login, deposit, withdrawal, and bet to track your gambling activity over time.

View History

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Support Chat

Speak confidentially with a responsible gambling advisor via live chat — available 7 days a week, 8am–10pm.

Start Chat

Warning Signs of Problem Gambling

Problem gambling can develop gradually. The following signs may indicate that gambling is becoming a problem. If you recognise any of these in yourself or someone you know, seek help immediately.

Category	Warning Sign	What to Do
Financial	Spending more than you can afford; neglecting bills to fund gambling; borrowing money to bet	Set strict deposit limits immediately; contact the BCLB helpline
Emotional	Feeling anxious, irritable, or depressed when not gambling; using gambling to escape problems	Speak to a counsellor — Gamblers Anonymous Kenya is free
Behavioural	Chasing losses; lying about gambling; betting for longer than planned	Use the cooling-off period or self-exclusion tool immediately
Relationship	Gambling causing conflict with family or friends; neglecting work or personal responsibilities	Involve a trusted person; seek joint counselling if needed
Cognitive	Believing you have a "system" that guarantees wins; thinking the next bet will "recover" losses	Read the betting guide on probability and variance

🔍 Self-Assessment: Do You Have a Problem?

Answer honestly. This quiz is adapted from the BCLB Problem Gambling Screening Tool.

Have you bet more than you intended in the last 30 days?

Have you needed to bet more money to get the same level of excitement?

Have you tried to cut back on gambling but found it difficult?

Have you gambled to escape worry, boredom, or sadness?

Have you tried to win back money you have lost?

Have you borrowed money or sold personal items to fund gambling?

Has gambling caused problems in your family relationships or work?

Responsible Gambling Statistics — Kenya 2024

📊 BCLB Problem Gambling Indicators — % of Adult Bettors Reporting Issues

Source: BCLB Annual Report 2024. Data reflects self-reported problem gambling indicators from a survey of 5,000 Kenyan adult bettors.

Need Immediate Help?

0800 723 253

BCLB National Helpline — Free, confidential, 24/7

Also available: SMS "HELP" to 0800 · WhatsApp: 0800 723 253

Support Organisations in Kenya

Organisation	Contact	Service Type	Cost
BCLB Helpline	0800 723 253	Confidential advice, self-exclusion registration, referrals	Free
Gamblers Anonymous Kenya	0700 123 456	Peer support group meetings, Nairobi and Mombasa	Free
Kenya Counsellors Association	counsellors.or.ke	Professional therapy, one-on-one counselling	Sliding scale
Befrienders Kenya	0722 178 177	Emotional support for distress and crisis situations	Free
YellowBet Support	[email protected]	In-platform tools: limits, cooling-off, self-exclusion	Free

Responsible Gambling — Tools & Support